Newsletter 8 November 2022

ALN Th@3 pm ET on October 10th will feature Shirley Ben-Dak, CEO & Founder at Bird-Eye Consulting and Vice President of Strategy & Innovation at the Smart Water Network Forum (SWAN).

Advancing Outcomes with Asset Leadership is a month of web programs starting December 1, 2022. We will start with a special hour-long edition of ALN Th@3 pm ET featuring ALN Board Chair Jim Dieter, and ALN Board Members Jack Kelly and Jack Dempsey discussing documents that help leaders set policy, establish strategy, and implement tactics that drive government organizational impact. The rest of the month will feature web programs including, ALN Th@3 pm ET guests focused on advancing outcomes, an asset management policy panel, and other special features. A discussion with Portland, Oregon Asset Management Policy contributing authors will be included. A PDF “book” of highlights will result from the program. If you are interested in participating or contributing content to Advancing Outcomes with Asset Leadership, email ALN Executive Director Mike Bordenaro at


Definitive Logic Delivers Outcomes at the Intersection of Business Processes and Technology


Shirley Ben-Dak is CEO & Founder at Bird-Eye Consulting and Vice President, Strategy & Innovation at the Smart Water Network Forum (SWAN). The ALN has a formal MOU with SWAN, so we will be talking about ways to further encourage a structured approach to asset management at the 50,000 water utilities in the U.S. and the other around the world. But Ms. Ben-Dak’s work on real world water asset management issues will also be discussed. With a Master of Science in Sustainability Management and global asset management consulting experience, there will be much to learn from Ms. Ben-Dak.


Ukraine Infrastructure AM

ALN Senior Fellow, Moshe Nelson, who is now a Partner, Defense/Security, at Guidehouse due to its acquisition of Grant Thornton’s federal consulting division, co-wrote an ALN White Paper on planning to rebuild Ukraine’s infrastructure sooner rather than later. Mr. Nelson points out that the U.S. has formalized that direction. A U.S. Department of Commerce and Department of Transportation report states that a U.S.-Ukraine Infrastructure Task Force has been established. “Both sides intend to identify and reinforce best practices to create a positive business climate with an emphasis on enhanced good governance, transparency, and countering corruption.” We will work to identify ways to be involved and share what we learn.


Replicate Sodexo’s AM Results

This is a blast from the past, but still relevant. Sodexo presented to the ALN on its’ asset management journey in 2016. Included in the presentation were astounding numbers: Operational efficiency increased 20% through improved asset management planning; Total cost of operation reductions of between 7% and 12% annually; and, Increased reliability of asset infrastructure by between 10% and 25%. Check out the Sodexo experience reported at this ISO link.

55K Talk with Nick Knoke, ALN Director, Technology

“ISO 55001, section 5, Leadership, is my focal point – specifically 5.1 Leadership and Commitment. Ideally you want buy-in, engagement, and accountability from all levels of the organization, but you simply cannot succeed without buy-in from the top. Leaders can drive clarity around organizational objectives, direction, and values/culture. The other two initiatives leaders can take are promoting cross-functional collaboration across the organization, and ensuring the necessary resources to support an asset management system are available.”

If you have a favorite section of the ISO 55K Series please email your selection with a short comment to We will collect the comments and publish them together in 2023 and periodically after that.

Upcoming Events

Every Thursday at 3pm Eastern Time

November 10

Shirley Ben-Dak, VP of Strategy, Smart Water Network Forum, an ALN Partner Organization

November 17

James Downs, Definitive Logic, Sr. Asset Management Consult, retired USAF Colonel